Return Policy
At Habitat for Humanity ReStore GTA, we want you to be satisfied with your purchase while supporting our mission to build affordable housing. Due to the unique nature of our donated inventory, all items are sold as-is, but we offer a 30-day return window for items that are found to be mechanically defective.
Verify Eligibility
Ensure your return is initiated within 30 days of purchase and that the item is in its original condition with the price tag attached.
Gather Documentation
Locate your original sales receipt or digital order confirmation, as proof of purchase is required for all refund or exchange processing.
Visit a ReStore Location
Bring the item back to any Habitat for Humanity ReStore GTA location during regular business hours for an on-site inspection.
Receive Your Refund
Once approved, your refund will be issued to the original method of payment, helping us maintain transparency in our charitable operations.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing